For companies to flourish and become a Workplace of Tomorrow, they must jettison not just their legacy systems and infrastructure, but also their legacy thinking.
This blog post is excerpted from Chapter 1 of Transforming IT Culture.
Empathy and compassion can be clearly seen in the role of the toxic handler. For years as a leader, I would always tell people that one of my jobs was to “be the umbrella, stopping the rain from.
The Gallup organization has been studying what drives employee engagement for over 30 years. From this effort, they have determined that for an employee who does not trust the company’s management,.